Privacy Policy

Last Updated: December 19, 2025

MASTER MUSCLES we operates this store and website. We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This policy is designed to comply with global standards and the Bahrain Personal Data Protection Law (Law No. 30 of 2018).

By accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect information that identifies you or can be reasonably linked to you. This includes:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Financial Information: Payment details are processed through secure, encrypted third-party gateways. We do not store your full credit/debit card numbers on our servers.

  • Fitness & Health-Related Data (Optional): If you provide information regarding your fitness goals, weight, or dietary preferences to receive supplement recommendations, we treat this as sensitive personal data and use it strictly for personalization.

  • Transaction History: Details of the products you viewed, added to your cart, or purchased.

  • Device & Usage Data: IP address, browser type, and information about how you interact with our website (via cookies).

2. How We Use Your Information

We process your data for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and handle returns or exchanges.

  • Personalized Experience: To recommend specific supplements based on your previous purchases or stated fitness goals.

  • Communication: To provide customer support and send order updates.

  • Marketing: To send promotional offers (only if you have opted in). You may unsubscribe at any time.

  • Security: To detect and prevent fraudulent transactions and ensure a safe shopping environment.

3. Disclosure of Personal Information

We do not sell your personal data. We disclose information only to:

  • Shopify: Our e-commerce platform provider.

  • Service Providers: Including shipping carriers (for delivery within Bahrain or internationally) and payment processors.

  • Legal Compliance: When required by the laws of the Kingdom of Bahrain or in response to valid legal processes.

4. Bahrain PDPL Compliance

In accordance with the Bahrain Personal Data Protection Law, we ensure:

  • Lawful Processing: Your data is processed fairly and legally.

  • Purpose Limitation: Data is collected for specific, declared purposes and not used otherwise.

  • Data Security: We implement technical and organizational measures to protect your data from unauthorized access.

  • Data Subject Rights: You have the right to access, rectify, or request the deletion of your personal data held by us.

5. Age Restriction (Supplements Policy)

Due to the nature of dietary supplements, our Services are intended for individuals who are at least 18 years of age. We do not knowingly collect information from minors. If we discover that a minor has provided personal information, we will delete it immediately.

6. Your Rights and Choices

Depending on your residency, you have the following rights:

  • Access & Portability: Request a copy of the data we hold about you.

  • Correction: Request that we fix inaccurate information.

  • Deletion: Request the permanent removal of your data ("Right to be Forgotten").

  • Opt-out: You can opt-out of marketing emails by clicking the "Unsubscribe" link.

7. Data Retention

We retain your personal information only as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: contact@mastermuscles.net

  • Address: Jerdab, Bahrain

  • Phone: +973 33971697