Privacy Policy

Last Updated: September 21, 2026

MASTER MUSCLES respects your privacy and is committed to handling personal information responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our website, communicate with us, or purchase our products.

Where applicable, we process personal data in accordance with the Bahrain Personal Data Protection Law (Law No. 30 of 2018) and other applicable requirements.

1. Data Controller

The operator of this store is:

Trade Name: MASTER MUSCLES
Commercial Registration: CR 81156-01
Country: Kingdom of Bahrain
Email: contact@mastermuscles.net
Phone / WhatsApp: +973 3397 1697

2. Personal Information We May Collect

Depending on how you interact with us, we may collect:

Contact Information

• Name.
• Email address.
• Phone number.
• Billing address.
• Delivery address.

Order & Transaction Information

• Products ordered.
• Order history.
• Order value.
• Delivery or pickup preferences.
• Refund or return information.

Payment Information

Payments are processed through authorized payment providers.

We generally do not receive or store full payment-card numbers where payment information is handled directly by the applicable payment provider.

Account Information

If you create an account, we may process information relating to your account and purchase activity.

Technical & Usage Information

This may include:

• IP address.
• Browser type.
• Device information.
• Pages viewed.
• Website interactions.
• Cookies and similar technologies.

Communications

We may retain communications made through:

• Email.
• WhatsApp.
• Customer support.
• Website messaging.
• Other support channels.

Voluntarily Provided Fitness or Dietary Information

If you voluntarily provide information about fitness goals, dietary preferences, allergies, or other health-related matters when requesting product guidance, we use that information only as necessary to respond to your request and in accordance with applicable data-protection requirements.

Product guidance is not medical advice.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.
• Process payments.
• Arrange delivery or store pickup.
• Provide customer support.
• Handle returns, refunds, and cancellations.
• Maintain customer accounts.
• Prevent fraud and misuse.
• Improve our website and services.
• Analyze website performance.
• Provide relevant product recommendations.
• Send marketing communications where permitted.
• Comply with legal and regulatory obligations.

4. How We Share Information

We do not sell your personal information.

Where necessary, information may be shared with:

• Shopify and our e-commerce service providers.
• Payment processors.
• Delivery and courier partners.
• Hosting and technology providers.
• Customer-support providers.
• Analytics providers.
• Advertising and marketing platforms where enabled.
• Professional advisers where necessary.
• Government authorities or regulators where legally required.

We share only the information reasonably required for the relevant purpose.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies for:

Essential Functions

Required to operate the store, checkout, security, and customer account functions.

Preferences

Used to remember language, region, or other preferences.

Analytics

Used to understand website traffic and performance.

Advertising & Marketing

Where enabled and permitted, these technologies may help measure advertising performance and provide more relevant advertising.

Where consent is required, applicable cookie or privacy controls will be provided.

6. Marketing Communications

Where permitted, we may send promotional messages about products, offers, or services.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Opting out of marketing does not prevent us from sending essential order or customer-service messages.

7. International Data Processing

Some technology and service providers we use may process information outside Bahrain.

Where personal information is transferred or processed internationally, we take reasonable steps intended to handle such transfers in accordance with applicable Bahrain data-protection requirements.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• Providing services.
• Completing transactions.
• Maintaining appropriate business records.
• Resolving disputes.
• Preventing fraud.
• Complying with legal, accounting, or regulatory requirements.

9. Data Security

We use reasonable technical and organizational safeguards intended to protect personal information from unauthorized:

• Access.
• Disclosure.
• Alteration.
• Loss.
• Misuse.

No online system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting:

• Access.
• Correction.
• Updating.
• Blocking.
• Erasure where legally applicable.
• Objection to certain processing, including direct marketing.

We may need to verify your identity before processing certain requests.

11. Age

Our online purchasing services are intended for customers who are 18 years of age or older.

We do not knowingly seek to collect personal information from children for the purpose of allowing them to make purchases through our store.

12. Third-Party Websites

Our website may contain links to external websites or services.

MASTER MUSCLES is not responsible for the privacy practices of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal requirements change.

The latest version will be published on our website with an updated revision date.

14. Contact Us

For privacy questions or requests:

MASTER MUSCLES
Email: contact@mastermuscles.net
Phone / WhatsApp: +973 3397 1697
Commercial Registration: CR 81156-01
Kingdom of Bahrain